FAQ

Software Errors

  • Could not access to Studuino Serial port already in use. Try quitting any programs that may be using it.
  • If you're using our Scratch 3.0-based software on Windows, using Transfer for the first time after starting the software may cause this error.
    Solution
    • Try using Connect first. Both the Connect and Transfer features should then work normally.
  • If using Windows, double-check to make sure you have the correct device driver installed.
    Solution
    • Click here to download the installation guide and follow along to install the correct driver.
  • You will also see this message when there is a communication error between your PC and Studuino.
    Solution
    • Disconnect and reconnect the USB cable to your PC.